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Care & Maintenance

Please take a moment to scroll through all of the valuable information on this page.

If you ever spill liquids on the computer, do the following ASAP:

  • Turn it off
  • Unplug it
  • Dry it with a towel and/or a blow dryer set on cold temperature
  • Leave it off until you contact Apple or a repair store

Be mindful of your backpack 

Don't place liquids near your computer in your backpack

Keep your laptop closed when carrying it

Keep food and liquids away from the computer

Be careful not to place pens, pencils or other items on the keyboard

Be mindful of your MacBook in your backpack 

Mac Operating System (OS)

Back up your Mac

Protective Shells

Learn About Applecare 

Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support. If you want to upgrade to the 3-year AppleCare+ you can do so (within 60 days of your computer purchase) on Apple’s website. Don't forget, you can always contact Apple directly for support or schedule an appointment at the nearest Apple Genius Bar.

Computer Insurance Companies for Loss and Theft Coverage

Apple iCloud and iTunes Information

Contact our Educational Technology Team

For general questions related to support, contact the Help Desk at (310) 889-2734 or ext 1234, option 1 or email us directly at

Scott Perloff

Scott Perloff

Director of Educational Technology, K-12
Bob Kahn

Bob Kahn

Educational Technology Specialist, Middle School
Megan Alkema

Megan Alkema

Administrative Assistant, Educational Technology